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BTEC Higher National Diploma in Health and Social Care (Management)

About the course

Interested in working in a rewarding and caring profession? Perhaps you already work in a health and social care setting and want to improve your career prospects? In either case, take the HND in Health and Social Care Management degree with The City College to gain a thorough insight into this highly valuable, nationally recognised qualification.

Key Information

Starting DatesJanuary / April / September
Mode of StudyFull-time & Part-time
Duration2 years / 3 years
Awarding BodyPearson
AwardBTEC HND Diploma in Health & Social Care (Management)
Price Per YearFull Time £6,165/year

 

The BTEC Level 5 HND programme must contain a minimum of 125 credits at level 5.

BTEC Higher National Diploma in Health and Social Care (Management)
UnitMandatory core unitsUnit levelUnit credit
1
Communicating in Health and Social Care Organisations

UNIT 1: Communicating in Health and Social Care Organisations

Aim

The aim of this unit is to develop learners’ awareness of different forms of communication used in health and social care settings and its importance for effective service delivery.

Unit Abstract

Learners will investigate the communication processes in health and social care settings considering the barriers to communication and ways to overcome these barriers. Learners will explore the process of communication and how effective communication can affect how individuals feel about themselves. In addition, communication systems within organisations will be critically examined and learners will gain an understanding of the legal frameworks surrounding the recording of information about people. Learners will gain an understanding of the use of information and communication technology as a tool in health and social care settings. Learners should note that any direct investigation of communication in health and social care placements or employment should be within the context of a job role. Due regard should be given to the confidentiality of information if used to support assessment evidence for this unit.

Learning Outcomes

On successful completion of this unit a learner will:
• Be able to explore how communication skills are used in health and social care
• Understand how various factors influence the communication process in health and social care
• Be able to explore the use of information and communication technology (ICT) in health and social care.

415
2
Principles of Health and Social Care Practice
UNIT 2: Principles of Health and social Care Practice
Aim
The aim of this unit is to develop understanding of the values, theories and policies underpinning health and social care practice and the mechanisms that exist to promote good practice.
Unit Abstract
This unit develops understanding of the values and principles that underpin the practice of all those who work in health and social care. Learners will consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce, including strategies that can influence the performance of others.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand how principles of support are implemented in health and social care practice
• Understand the impact of policy, legislation, regulation, codes of practice and standards on organisation policy and practice
• Understand the theories that underpin health and social care practice
• Be able to contribute to the development and implementation of health and social care Organisational policy.
515
3
Health and Safety in the Health and Social Care Workplace
UNIT 3: Health and Safety in the Health and Social Care Workplace
Aim
The aim of this unit is to develop learners’ understanding about their responsibilities in ensuring the health and safety of the health and social care workplace and the people within it.
Unit Abstract
Health and safety is an essential consideration for all practitioners in health and social care and this unit will enable learners to develop an understanding of the importance of continually monitoring the implementation of health and safety legislation and policies within any health and social care setting.
Learners will gain a clear understanding of the implications of relevant legislation for their own role and the implementation of policies and systems in their own workplace. The importance of record keeping, monitoring and review health and safety policies and procedures will also be considered.
Elements of this unit should be contextualised, where possible, to an appropriate setting relevant to learners’ workplace in health and social care.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand how health and safety legislation is implemented in the health and social care workplace
• Understand the ways in which health and safety requirements impact on customers and the work of practitioners in the health and social care workplace
• Understand the monitoring and review of health and safety in the health and social care workplace.
415
4
Personal and Professional Development in Health and Social Care
UNIT 4: Personal and Professional Development in Health and Social Care
Aim
The aim of this unit is to encourage learners to develop as reflective practitioners by applying their understanding and skills to their own health and social care setting.
Unit Abstract
This unit provides learners with an opportunity to develop as reflective practitioners. A minimum of 200 hours of work experience will be completed in order to achieve the unit. This practice will provide the basis of evidence for assessment of the unit. Learners’ practice, observations and learning in the workplace will be supplemented with wider understanding and knowledge from all parts of the course. Evidence of learning will be presented through a portfolio that reflects the learner’s ability as a reflective practitioner. Planning, monitoring and revision of personal development plans would be appropriate evidence for achieving personal targets and learning outcomes. Evidence from workplace settings should be validated and authenticated by appropriately qualified expert witnesses. It is essential that learners and assessors respect the confidentiality of information from the workplace at all times.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand how personal values and principles influence individual contributions to work in health and social care settings
• Be able to produce, monitor, revise and evaluate plans for personal progress in developing the skills and abilities required of a health and social care practitioner
• Understand the application of principles of professional engagement with users of health and social care services
• Be able to demonstrate development of own skills and understanding in relation to working with others in health and social care practice.
415
5
Working in Partnership in Health and Social Care
UNIT 5: Working in Partnership in Health and Social Care
Aim
The aim of this unit is to enable learners to develop understanding of the importance of working positively in partnership with others in health and social care.
Unit Abstract
Working in partnership is a key element of practice within health and social care. The concepts of power sharing, consultation and joint ways of working are essential for effective service provision. Health and social care professionals need to understand the importance of promoting autonomy with individuals. They also need to be aware of their own roles and responsibilities and how they relate to others within the sector. Learners will explore the nature of partnership on three levels. First they will examine partnerships with users of services that empower individuals to make informed decisions and encourage independence. Second they will consider partnerships between different professionals within health and social care and explore inter-agency working. Finally, they will investigate organisational partnerships and examines different ways of joint working at a strategic level. Learners will study a range of theories and research findings relating to partnership philosophies and joint working practices. Methods of promoting positive partnership working will be analysed along with relevant legislation and organisational policies and procedures. Learners will also examine strategies to improve the outcomes of partnership working for users of services, professionals and organisations.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand partnership philosophies and relationships in health and social care services
• Understand how to promote positive partnership working with users of services, professionals and organisations in health and social care services
• Be able to evaluate the outcomes of partnership working for users of services, professionals and organisations in health and social care services.
515
6
Research Project
UNIT 6: Research Project
Aim
This unit aims to develop learners’ skills of independent enquiry and critical analysis by undertaking a sustained research investigation of direct relevance to their higher education programme and professional development.
Unit Abstract
This unit is designed to develop learners’ understanding and confidence in the use of techniques and methods appropriate for research in health and social care. Learners will be expected to consider the elements that make up formal research, including the proposal, and methodologies. They will also action plan carry out the research and presenting their findings. Learners will also consider ethical aspects of formal research. The topic of the research project is dependent on the learner’s focus of interest within the context of their programme of study and experience in health and social care, with due regard to ethical constraints of research in this sector. The unit gives learners the opportunity to draw together learning from several aspects of their study into a coherent holistic piece of work that makes a positive contribution to their area of interest. Learners should seek approval from their tutors before starting the study.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand how to formulate a research specification
• Be able to implement the research project within agreed procedures and to specification
• Be able to evaluate the research outcomes
• Be able to present the research outcomes.
520
13
Managing Human Resources In Health and Social Care
Unit 13: Managing Human Resources in Health and Social Care
Aim
The aim of this unit is to enable the learner to understand the processes involved in the recruitment, management and development of people in the health and social care workplace.
Unit Abstract
In this unit learners will investigate the processes involved in the management of individuals in the health and social care workplace. This not only includes the recruitment of the most appropriate personnel but importantly the support of employees in carrying out their work effectively in teams and developing their knowledge and skills so that they can contribute to the delivery of a quality service. Learners will contextualise these elements within the relevant legal and policy frameworks. In addition, learners will explore the influence of management style and organisational factors on the effectiveness of teams. This unit is particularly appropriate for learners who have experience of leadership and management of work groups, including involvement in the recruitment of staff.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand processes for recruiting individuals to work in health and social care
• Understand strategies for building effective teams for working in health and social care
• Understand systems for monitoring and promoting the development of individuals working in health and social care
• Understand approaches for managing people working in health and social care.
415
14
Managing Financial Resources in Health and Social Care
Unit 14: Managing Financial Resources in Health and Social Care
Aim
The aim of the unit is to enable the health and social care manager to develop understanding of how to control their expenditure against fixed budgets.
Unit Abstract
This unit will equip the health and social care manager with the knowledge and understanding needed to monitor costs, make predictions, evaluate the process of effective control of resource allocation, including shortfalls, and make recommendations for expenditure. Most importantly, it will emphasise the key factors of both efficiency and effectiveness. Health and social care managers need to understand the role of planning in the management of financial budgets and the importance of monitoring and managing expenditure. This unit is most appropriate for those who hold responsibilities for managing budgets in a health or social care workplace or who have access to financial information and processes within an organisation. The unit is designed to develop knowledge, skills and understanding in the key areas and covers how systems and processes for managing financial resources influence a specific service for individuals.
Learning outcomes
On successful completion of this unit a learner will:
• Understand how systems are used to manage financial resources in health and social care
• Understand the role of planning in the management of health and social care budgets
• Understand the importance of monitoring budget expenditure in health and social care organisations
• Understand how systems and processes for managing financial resources influence health and social care services.
415
This is a 16-unit qualification made up of mandatory core and specialist units. Listed below are the specialist units. Specialist units must have a total credit value of 115 credits.
UnitSpecialist units Unit levelUnit credit
9
Empowering Users of Health and Social Care Services
Unit 9: Empowering Users of Health and Social Care Services
Aim
The aim of this unit is to enable learners to explore how to empower individuals using health and social care services in order to maximise their independence.
Unit Abstract
It is essential for all health and social care professionals to understand that the service they deliver enables individuals to participate in the decisions that are made about their lives. First, learners will explore how legislation and the sector skills standards regarding the design and review of services promote independence, which in turn is captured within organisational policies and procedures. Second, learners will investigate factors that can affect participation, independence and choice, including systems for assessing and minimising risk. Finally, learners will investigate the administration of medicine and the effectiveness of policies and procedures for administering medication in achieving the best possible outcomes for users of services. Learners will study legislation and factors that affect the care that is received. Learners will also examine strategies to promote the best possible outcomes for individual users of services.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand how the design and review of services promotes and maximises the rights of users of health and social care services
• Understand how to promote the participation and independence of users of health and social care services
• Understand the responsibility of managing and monitoring risks in health and social care settings
• Understand how good practice in the administration of medicine is essential for users of health and social care services.
415
10
Safeguarding in Health and Social Care
Unit 10: Safeguarding in Health and Social Care
Aim
The aim of this unit is to enable learners to develop an understanding of the factors of abuse, and study the working practices and strategies to reduce and prevent its occurrence.
Unit Abstract
The unit enables learners to understand the different types of abuse that can occur within the community. Learners will study the signs of abuse and factors that can contribute towards individuals being vulnerable. This will be followed by identifying legislation and policies that are in place and how professionals work within the guidelines and professional standards to safeguard both practitioners and users of health and social care services. Learners will consider the multi-agency approach and look at the strategies that are in place for all health and social care professionals to work together to minimise occurrences of abuse in health and social care contexts. Finally learners will consider the effectiveness of these working practices and strategies.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand the factors that contribute to the incidence of abuse and harm to self and others
• Understand current legislation, policy and professional involvement regarding abuse in health and social care contexts
• Understand working practice and strategies used to minimise abuse in health and social care contexts.
415
12
Physiological Principles for Health and Social Care
Unit 12: Physiological Principles for Health and Social Care
Aim
The aim of this unit is to provide a holistic overview of the structure and functioning of the human body as appropriate for those working in health and social care.
Unit Abstract
The focus of this unit is on how the body functions as a whole rather than on detailed anatomy and physiology from a biological perspective. The emphasis is on exploring those aspects of body functioning which impact on care delivered in health and social care settings. Learners will gain an understanding of the main structures of the body and the appropriate terminology encountered when working with health professionals. Learners need to recognise the names of key structures, their positions in the body and main functions. They will explore the purpose behind gathering routine data from individuals accessing health and social care services as well as routine variations.
Learning Outcomes
On successful completion of this unit a learner will:
• Know the structure and functioning of the human body
• Understand the relationship between body functioning and relevant detailed anatomy and physiology
• Understand how routine data collected in health and social care informs the planning of care for individuals
• Be able to relate routine variations in body structure and functioning to care received by individuals.
415
15
Psychology for Health and Social Care
Unit 15: Psychology for Health and Social Care
Aim
The aim of this unit is to develop understanding of the psychological factors which influence human behaviour throughout the lifespan and how these apply to health and social care settings.
Unit Abstract
This unit will enable learners to understand the psychological factors which influence human behaviour and the effects these factors may have on users of health and social care services. Learners will focus on the basic approaches to understanding human behaviour drawn from psychology. These will include behavioural, cognitive, humanistic and psychodynamic approaches. Learners will also draw on use of concepts from psychology and sociology such as lifespan development, interactionism, deviance theory, anthropology and socialisation. The focus of the unit will be on the changing roles of individuals throughout the lifespan. The unit has been designed to develop learners understanding of those who use health and social care services through the application of psychological and sociological concepts. This understanding underpinning professional practice enables service providers to enhance and maintain the social functioning (valued roles) of individuals in health and social care settings. This unit also develops knowledge and understanding of the nature of social functioning and how valued roles are determined.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand theories of lifespan development
• Understand social and biological determinants of human behaviour displayed in health and social care contexts
• Understand how psychological theories are applied to health and social care practice.
415
16
Understanding Specific Needs in Health and Social Care
Unit 16: Understanding Specific Needs in Health and Social Care
Aim
The aim of this unit is to enable learners to gain insight into the ways that health and social care services empower users with specific needs to access the services they need easily.
Unit Abstract
Because meeting the diverse demands of individuals with specific requirements is integral to the work of our health and social care services, learners considering a career in these fields will need to know the ways that services respond to these demands. Learners will find out how a specific need is defined and how perceptions of individuals with such needs are influenced and can change over time. The care requirements of individuals with specific needs will be investigated, together with the way in which legislation, organisations and services support such needs. Learners will have the opportunity to develop understanding of the impact the approaches and interventions have on individuals (particularly those who display challenging behaviour) and how, in turn, their needs affect the ways that services are provided. Whilst learners will be able to develop an overview of the range of specific needs, they may focus their study on those special needs relevant to their employment, voluntary work or placement.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand perceptions of health, disability, illness and behaviour
• Understand how health and social care services and systems support individuals with specific needs
• Understand approaches and intervention strategies that support individuals with specific needs
• Understand strategies for coping with challenging behaviours associated with specific needs.
515
20
Supporting Independent Living
Unit 20: Supporting Independent Living
Aim
The aim of this unit is to develop learners understanding of how technology can support independent living and the implications of developments in assistive and communication technology.
Unit Abstract
Technology is used by most people to help them with their everyday lives. Mobile phones and email aid communication; the internet is a source of information; remote control devices open our car as we press a button. This same technology can help individuals to access health and social care services and live independently. As more people access Independent Living Funds and become employers of their own personal assistants, the balance is shifting from dependency towards independence. This unit fits into this important agenda. The unit allows the learner to investigate the uses of current technology which can help individuals lead a more independent life. Health and social care workers and their employers need to understand the technologies currently available and how independence can be supported using such technology. They also need to be aware of barriers to using technology, and the implications when such technology is introduced. There is also an opportunity for learners to examine the implications of development in technology and its impact on health and social care services and their users.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand the use of technology to support independent living
• Understand the implications of developments in technologies for use in health and social care
• Be able to suggest technologies to support independent living for users of health and social care services.
515
21
Supporting Significant Life Events
Unit 21: Supporting Significant Life Events
Aim
The aim of this unit is to enable learners to investigate the support available for those experiencing significant life events and the effectiveness of service responses in supporting such individuals.
Unit Abstract
In this unit learners will investigate how individuals may be supported through expected and unexpected transitions associated with the human life cycle and with adjustment to change such as entering, moving within, or leaving a health and social care service. The responsibilities of ensuring that a service is responsive to the needs of individuals experiencing trauma and loss will be discussed. Learners will look at ways in which health and social care services may contribute to the maintenance of dignity and self-image for those experiencing trauma and loss. Learners will also explore how staff working with individuals experiencing significant life events may also be supported. This unit is recommended for those learners who have had experience of managing health and social care services.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand how significant life events impact on individuals and their social networks
• Understand the support available for individuals experiencing significant life events
• Be able to analyse responses made by health and social care services to support individuals experiencing significant life events.
515
23
Employability Skills
Unit 23: Employability Skills
Aim
This unit provides learners with the opportunity to acquire honed employability skills required for effective employment.
Unit Abstract
All learners, regardless of their level of education or experience, require honed employability skills in order to successfully enter the health and social care sector. This unit gives learners an opportunity to assess and develop an understanding of their own responsibilities and performance in or when entering the workplace. It covers the skills required for general employment such as interpersonal and transferable skills, and the dynamics of working with others in teams or groups including leadership and communication skills. It also deals with the everyday working requirement of problem solving which includes the identification or specification of the ‘problem’, strategies for its solution and then evaluation of the results of the solution through reflective practices Please note that this unit may not be taken alongside Unit 28: Work-based Experience.
Learning Outcomes
On successful completion of this unit a learner will:
• Be able to determine own responsibilities and performance
• Be able to develop interpersonal and transferable skills
• Understand the dynamics of working with others
• Be able to develop strategies for problem solving.
515
24
Understanding the Learning Process
Unit 24: Understanding the Learning Process
Aim
The aim of this unit is to enable learners to develop understanding of different theories and styles of learning and to apply this to learning strategies within the health and social care workplace.
Unit Abstract
The unit investigates the learning process. Learners will explore current theories of learning and relate these to the development of practical skills and the acquisition of knowledge and understanding. The unit provides an understanding of the different ways in which individuals learn and can be supported in the health and social care workplace to develop practice. Learners will draw on their own experience to suggest ways of supporting learning. Learners will investigate individual learning needs and consider how practice in the health and social care workplace can provide support for care workers. They will explore ways of planning learning opportunities and the factors that contribute to successful delivery or learning in the workplace. This unit is particularly appropriate for those with responsibilities for supporting the learning of others in the workplace, but would be equally useful for practitioners to use as part of their own personal and professional development.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand different theories of learning
• Understand the impact of learning styles on learning by individuals
• Be able to suggest strategies for delivering and assessing learning in a health and social care workplace
• Understand how to support the individual learning needs of health and social care workers.
515
26
Facilitating Change in Health and Social Care
Unit 26: Facilitating Change in Health and Social Care
Aim
This aim of this unit is for learners to gain understanding of the factors of change in health and social care services, and the practice of evaluating and facilitating change.
Unit Abstract
Health and social care services are continually subjected to many types of change: political, legal, organisational, demographic, cultural and technological. New ideas about the best ways to provide care for individuals such as partnership and collaborative working, constraints on public spending, and advances in technology all impact on organisations, staff and those who use services. Poorly managed change never works well, as it creates stress and resistance, so learning how to manage change effectively and help others in this continual process is crucial to effective service delivery. This unit introduces learners to the range of factors that can influence change; the effects of change on organisations, staff and users of services and the key principles of successful change management. Learners are also encouraged to evaluate the benefits of continuing change in health and care services.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand the factors that drive change in health and social care services
• Be able to evaluate recent changes in health and social care services
• Understand the principles of change management.
515
29
Health Promotion
Unit 29: Health Promotion
Aim
This unit aims to provide learners with an understanding of the influences on health in a modern society and also the factors which influence national and regional strategies to promote health.
Unit Abstract
Practitioners who work in health and social care require an understanding of the influences on the health of the individuals with whom they work. This unit will provide learners with the knowledge and understanding of pertinent issues and also factors which prevent some individuals from accessing health support. Learners will investigate a range of influences on health and also reasons for the varied success of health promotion campaigns and strategies. Reference is made to the role of national and regional strategies and professionals. Theories of health behaviour are examined and linked with government strategies to improve the health of individuals in society. Potential conflicts between local industry and health promotion are considered, for example anti-smoking campaigns and parents employed within the tobacco industry. Learners are invited to plan a health promotion campaign for a specific group in society, which could be conducted within their own workplace in order to provide a context for the unit.
Learning Outcomes
On successful completion of this unit a learner will:
• Understand the socio-economic influences on health
• Understand models of health promotion
• Understand factors which influence health promotion
• Be able to plan a health promotion campaign.
515

 

Qualification credit value : a minimum of 240 credits

Programme Structure
The normal timescale for an HND by full time study is two years and, although you will receive a Diploma certificate at the end of those two years, you will, at the same time, have completed the equivalent of the first two years of an undergraduate Health & Social Care degree from a UK university.

The BTEC Higher National Diploma is awarded by Pearson and The City College works in partnership with this organisation to deliver the programme. As the awarding organisation, Pearson has approved The City College to offer a variety of HND qualifications. The College’s management team is then responsible for ensuring that the quality of the provision offered meets Pearson’s exacting conditions and standards.

 Quality is monitored regularly through visits from Pearson’s External Examiners and regular management reviews.
The HND is a 16-unit qualification of which eight units are mandatory core units, and a further eight units are chosen by the College from a list generated by Pearson. Taken all together will be 16 units that will give you an excellent grounding for going on to study all these important health and social care practice, and management subjects at a higher level.

Assessment
Your academic year is divided into three terms, in each term you will normally study 2-3 units, split between core units and specialist units. Each unit is assessed by a single assessment instrument which will be either an assignment or an examination. Overall, you will be expected to attend College for lectures for a minimum 15-18 hours every week.

Work Experience Requirement
Are you currently working in the health and social care sector? If so, you must provide proof of this. If you have never worked in the sector, you will be required to commit to finding suitable work early on in your course.  The College will assist you with this, but the responsibility for finding suitable work experience rests with you.  Please be aware that you must be able to prove that you have a minimum of 200 hours of relevant work experience in order to be able to achieve the HND in Health & Social Care. This is a mandatory requirement of the course and there is no way around this.

Entrance Requirements
Applicants must be at least 18 years of age and possess either a level 3 qualification (or equivalent) or at least 4 GCSEs, one GCE A level with a good command of the English Language. Equivalent overseas qualifications are also accepted. Applicants over 21 years of age without formal qualifications with appropriate work experience may also be accepted.

All applicants will be asked to provide evidence of their proficiency in English Language equivalent to an overall IELTS score of 5.5 with no section scoring less than 5.00.

All applicants will also need to sit a Literacy & Numeracy test and attend an interview as part of the selection process for Admission.

What can I do with my HND in Health & Social Care Management?

Once you have successfully completed your HND in Health & Social Care Management, you can continue to study at University. You may be able use your HND to gain access to a Social Work, Nursing, or other healthcare professional course depending on your grades. For Nursing and Social Work, you will be required to follow the full degree programme, as these professions are individually regulated and the regulators require students to achieve their entire qualification.  You might be eligible for a government bursary for these course, but you should check beforehand as availability and requirements do vary.  You may also be eligible to enter similarly related degree courses but you need to check this with your chosen university, or you may choose to finish an undergraduate degree in Health & Social Care. Different universities will have different entry requirements (in terms of the grade they require in your HND) so it is worth checking this as soon as you decide which university you might like to attend. If you are unsure about funding for your choice of study programme through the Student Finance England student loan scheme, please check this with the Student Finance Advisor at the College if you have any concerns.

Alternatively, if you wish to go straight into work with your HND, you will find that you can apply for more senior (i.e. managerial or advanced practice) roles than before. Again, depending on the grades that you have achieved during your HND, you may even be able to apply for graduate positions and, of course, your work experience from before and during your studies will all count too!

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Start On 08/01/2018
Duration 2 years/ Full Time
Level Diploma
Price £6,165 / year

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