BTEC HND Student Academic Appeals – Policy & Procedure
Statement of policy and procedure for Student Academic Appeals
The City College believes that all students are entitled to appeal against an assessment decision or grade in accordance with the College policy and procedure which complies with the requirements of QAA and awarding bodies.
The principles involved are that:
Staff and students are partners in the overall process of learning, development and assessment
As an element in this partnership, students are encouraged to discuss their grades with tutors so that they may explore and understand the underlying reasons for the grade recorded. This discussion can take place at any time without resort to the formal appeals process
Assessment and internal verification of HND programmes always takes place within the guidelines set by BTEC and is the subject of external verification via the annual visits of Pearson External Examiners.
The involvement of City College in appeals should always comply with the process and procedure developed by the College.
The procedure must be followed by students as well as by the College itself.
Academic Appeals Procedure
A student wishing to appeal against an assignment or examination grade must register their intention to do this within five working days after the assignment / examination grade has been sent.
This means that the student should obtain the appropriate form from the Admin Office and then complete and return it to Admin within the next five working days.
The tutor concerned will then be asked for a written response based on the evidence and competence needed to gain the grades for the assignment / examination and this will be sent to the student. The tutor will respond, in writing, within five working days of receiving the appeal.
If the appeal is not resolved at this point, the student should request the appropriate form for the second stage of the appeals procedure and, after completion, return it with a hard copy of the original assignment exactly as it was submitted plus a hard copy of the grading form to the Admin Office who will the pass both to the appropriate Internal Verifier for the programme on which the student is enrolled.
This must be done within five working days of receiving the tutor’s response to the appeal.
The Internal Verifier will review the assignment (or exam script), the reasons for the appeal and the tutor’s response.
The Internal Verifier will give a written response to the student within five working days.
If the matter is not resolved at this stage, then all the papers will be passed to the Appeals Panel who will consider the appeal and, if appropriate, set a date for a hearing, within five working days.
The Appeals Panel will consist of the Lead Internal Verifier, Director of Studies, the City College Principal and a specialist subject tutor. The student and the tutor will both be asked to make a case to the Panel.
The final decision made by the Panel will be communicated to the tutor and the student within five working days.
If the matter is still not resolved by the Appeals Panel, it will be referred to Pearson by the Quality Nominee/Exams Officer and the student will be offered the opportunity to make a formal appeal to Pearson.
It should be noted that all academic appeals must be dealt with according to the procedure set out here. Students wishing to appeal against an assessment decision or grade may not make use of the City College Complaints Procedure.