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A Day in the Life of a Customer Services Manager

A Day in the Life of a Customer Services Manager

The City College │ Customer Services Manager Jobs │ Business Courses Do you have a knack for getting the best from a bad situation? Do you have a way with words that can help calm people down and avoid problems escalating? If these sound like the skills you have, perhaps you might want to consider […]

Studying BTEC Higher National Diploma in Hospitality Management

In recent years there has been a trend towards video meetings over the internet, emails in lieu of face-to-face discussions, and a gradual movement towards electronic communication. This has made our workspaces operate at a more efficient pace. But at the same time, it presents problems when it comes to hospitality. Staff and colleagues who [...]

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